Important COVID-19 Veterinary Clinic Info – Please Read
All visits will be “curbside” visits, including medication and prescription food pickup.
Existing clients are no longer allowed to enter the building until further notice.
Upon arrival to the clinic please remain in your vehicle and a staff member will be out to assist you as soon as possible. Due to increased phone call volume we also ask our clients to please only call if you have been waiting 5 minutes or longer.
Please refer to our updated policies for the following services:
- Appointments: A staff member will come out to your vehicle to collect your pet as well as any further information that you’d like to provide pertaining to your pet’s visit. For the safety of our staff as well as your pet all cats must be in carriers & dogs should be on a leash. We ask you to remain in your vehicle for the duration of your pet’s appointment. Once inside the doctor will examine your pet and perform any other necessary procedures.
Upon completion of your pet’s appointment a staff member will return your pet to your vehicle and a doctor will either call you or come out to the parking lot to discuss your pet’s visit. Payment is due at the time of service and will be taken at the end of the appointment.
- Medication/prescription food/product pickup: Please call the clinic to place your order. A receptionist will verify your request and take payment over the phone. Your items are then available to pick up at your convenience. We also are happy to ship select items directly to you for a small fee.
- Euthanasia appointments: We understand that euthanasia is a very difficult time for everyone and we want to make this as easy on you and your pet as possible. We will allow a single family member into a designated room in the clinic with the pet for the appointment.
We also require that the person attending the appointment wear a mask into the building for our protection and yours.
We value our clients and sincerely appreciate your cooperation and patience with us at this time.
As of June 5, 2020: Dr Fry is not acepting new patients at this time. This is a temporary decision to ensure our current clients receive the upmost quality care and are able to get appointments in a timely manner. We are very sorry for any inconvenience this may cause. Thank you for understanding.
